“MIT’s Dr. Jay Forrester pioneered much of this work in the 1950s and 1960s. For our purposes, it is not necessary to explore systems issues, yet we do want to cite some of the wisdom that has been described by MIT’s system dynamics group, some of it portrayed in Peter M. Senge’s groundbreaking bookThe Fifth Discipline. Here are a few snapshots.”

from “The Managerial Moment of Truth: The Essential Step in Helping People Improve Performance” by Bruce Bodaken, Robert Fritz